Terms and Conditions of Use
The Terms and Conditions of Use shall apply to all shopping operations through thestayline.com (“Website”) owned by Depot Konaklama Hizmetleri A.S (“Company”).
All natural and legal persons who visit, use the Website (“User”) and/or become a member of the Website (“Member”) accept, declare and undertake that they have read these Website Terms and Conditions of Use in their entirety, understood the content, they accept these Terms and Conditions of Use, as well as the amended versions of these conditions in the future on the Website, and all other terms, conditions and regulations on the Website and they shall not make any objections or plea in this regard.
The User and Member shall be deemed to have accepted that they are subject to the terms and conditions stated in this document in the product orders placed on thestayline.com website. If the User and the Member do not accept these terms and conditions, they should not order any product.
At its sole discretion, thestayline.com may unilaterally change these Terms and Conditions of Use, the information and content on the Website by posting them on the Website, may add new information to the regulations in the Terms and Conditions of Use, the information and content on the Website, prohibits the third person from accessing it and/or deletes thereof provided that they do not contradict the provisions of the applicable regulations. The company may use this right at any time and in any way without any prior notification; and any changes in the Terms and Conditions of Use and the information and content on the Website shall become valid when they are announced on the relevant website. The provisions unchanged provisions, however, shall remain in force and bear its legal consequences.
1-ORDER
The User and the Member must follow the order process on thestayline.com website to give an order and confirm the payment. After the User and the Member completes this process, an e-mail confirming the receipt of the order will be sent to the e-mail address notified by the BUYER. Delivery will be made only on the condition that this Agreement has been approved and the payment has been made. Upon completion of all stages, Member/User shall be sent an e-mail containing the tracking number of the shipping.
2-REJECTION OF AN ORDER
2.1. The Company always reserves its right to withdraw and/or remove any product from website. The Company shall not be liable to the User/Member or any third party for withdrawing, removing or correcting any product from the website or for refusing to fulfill or approve the order after receiving it.
2.2. Regarding cancellations, if the product price is collected, it is returned to the User/Member. The refund process is carried out by returning the product price the User/Member paid to the User/Member’s credit card. The amount is returned to the relevant bank after the order is canceled by the User/Member and when this amount is returned to the bank, crediting such amount in the User/Member’s accounts is entirely related to the Bank’s transaction process
3-DELIVERY
3.1. The product subject to the contract is delivered to the User/Member or the person/organization at the address specified by the courier company with which the Company has a contract. The Company ships and delivers the products it sells to the User/Member through contracted courier companies. If the courier company does not have a branch in the location of the User/Member, the User/Member must receive the product from another branch of that courier company notified by the cargo company.
3.2. The Company delivers its orders until the estimated delivery date specified in the order, and the orders for which the estimated delivery date is not specified, within a maximum of 30 (thirty) days from the order date. The Company shall not be liable for delays due to a situation beyond its control.
3.3. The User/Member agrees that the delivery made to the person present at the address specified by the User/Member at the time of delivery shall be deemed to have been made to the User/Member. Even if the User/Member is not found at the address at the time of delivery, the Company will be deemed to have fulfilled its obligation fully and completely. In the event that there is no one to take delivery at the address, it will be the User/Member’s responsibility to follow up the shipment of the products by contacting the courier company. If the product is to be delivered to a person/organization other than the User/Member, the Company cannot be held responsible if the person/organization to be delivered is not present at the address or not accepting the delivery. In these cases, all damages arising from the late delivery of the product to the User/Member and the expenses incurred as the product is kept by the courier company and/or the return of the product to the Company shall be incurred by the User/Member.
3.4. Generally, unless otherwise stated, the delivery costs (shipping fee, etc.) belong to the User/Member.
3.5. The User/Member is responsible for checking the product as soon as it is received and if a problem is detected in the product caused by the courier company, not accepting the product and have the courier write a report. Otherwise, the Company will not accept responsibility. The responsibility of carefully protecting the product after delivery belongs to the BUYER. If the right of withdrawal is to be used, the product should not be used.
4-PAYMENT
4.1. The User/Member must have paid the price in full before receiving the product Unless otherwise stipulated in writing by the Company. If the product price is not fully paid to the Company before delivery in cash sales, and the installment amount due in installment sales is not paid, the Company may unilaterally cancel the contract and not deliver the product.
8.2. If, for any reason, after the delivery of the product, the bank/financial institution issuing the credit card used does not pay the product price to the Company, the product is returned to the Company by the User/Member within 3 days at the latest, at the BUYER’s expense. In any case, all other contractual-legal rights of the Company, including the debt-follow-up for the product price without accepting the return, are reserved separately. The Company shall not be liable for any payments made by the bank and/or financial institution to the Company, for which unsuccessful transaction code is sent by the bank and/or financial institution for any reason.
5-INTELLECTUAL PROPERTY RIGHTS
5.1. “The Stay Line” brand and logo, including but not limited to thestayline.com website, interface, advertisement database, content database, design, text, image, html code and other codes, all elements, the design and software of the website and all kinds of intellectual property rights of any brand, logo, design, trade dress, slogan and all other content created/to be created by the Company within this framework are the property of the Company. The Company does not allow any third party, including the User and Member, to acquire, process, use, share any intellectual property rights, copyrights, brand and design rights and/or any content on the website, nor does it allow displaying, duplicating, distributing, copying, using in the form of domain name, routing code, keyword or similar, making it accessible to third parties and/or making any work that includes these elements.
In this regard, the User and the Member irrevocably accept and declare that they shall not violate the intellectual property rights of the Company in their activities carried out on the website, that they shall cease any action of the above-mentioned nature and/or that may conclude in such a manner, and that shall refrain from any behavior that will prejudice the rights of the Company.
5.2. In the event that the User and the Member acts in violation of their obligations specified in Article 5.1 for whatever reason, the Company may terminate or prevent the access or use of the website by the User. In addition, any rights of action, complaint, claim of the Company under the laws and other regulations are reserved; In case of violation, the User and Member shall be liable for any material and moral damage incurred by the Company and/or other third parties.
6-PROTECTION OF PERSONAL DATA
6.1. The User and Member give their consent to the Company to take the necessary measures for the protection of the personal data and privacy such as IP address, date/time, etc., which parts of the website are visited, browser type, domain type, cookie records and to comply with the regulations to process, use, record, store, classify and retain such data related to the use of website.
The Company may process the personal data of the User and the Member to ensure the security of the User and the Member, to fulfill its obligations, to carry out promotional and marketing activities as well as communication activities for information purposes, to carry out profiling and statistical studies, to provide customized offers and products within the scope of habits and tastes, manage demand and complaint processes, make necessary evaluations and research to improve its own processes, create a database and conduct market research; may transfer such data to the companies and may process such data for these purposes.
6.2. The Company may insert small data files in the website that enable the recording and collection of certain data on the website by technical means (number of pages viewed, duration of visit and number of target completions, User and Member behaviors, etc.) to display customized content to the User and Member, and to engage in online behavioral advertising and marketing activities (shortly “Cookies”). The User and Member may remove or reject cookies; however, in this case, they may not be able to access all functions of the website or their access may be limited.
7-AMENDMENTS TO THE TERMS AND CONDITIONS OF USE
The Company, at its sole discretion, may unilaterally change these Terms and Conditions of Use, at any time, by posting it on the website, provided that they do not contradict the provisions of the applicable regulations. The amended provisions of these Terms and Conditions of Use shall become valid when they are announced on the website, and the remaining provisions will remain in effect and bear their legal consequences.
8-FORCE MAJEURE
Natural disasters, extreme weather conditions, war, fire, decisions of the government, infrastructure and internet failures and unforeseen situations that may occur beyond the control of the Company, which will partially or completely, temporarily or permanently suspend the performance of the Company’s obligations under the Contract, are considered force majeure.
9-MISCALLENOUS
9.1. The User and the Member agree, declare and undertake that Company’s books and records (including computer records, documents such as microfilm and microfiche) will constitute valid and exclusive evidence in the event of any disputes that may arise (including disputes on payments) and this provision will constitute the evidential contract within the meaning of Article 193 of the Code of Civil Procedure No. 6100.
9.2. In the event that any article and provision of these Terms and Conditions of Use is invalid or unenforceable, the remaining articles and provisions shall remain valid
9.3. Any disputes that may arise from these Terms and Conditions of Use are subject to the Laws of the Republic of Turkey and other applicable regulations. Istanbul (Çağlayan) Courts and Enforcement Offices shall be the competent authority in the settlement of all disputes that may arise between the parties due to the interpretation or application of the provisions of this contract.
9.4. Failure of any of the Parties to exercise any of their rights referred to in these Terms and Conditions of Use shall not constitute a waiver of the aforementioned right or prevent the further exercise of such right.
10-ENTRY INTO FORCE AND ACCEPTANCE
These Terms and Conditions of Use shall enter into force when they are posted on the website and any changes to the Terms and Conditions of Use shall be binding on the User and Members when they are posted on the website. By using the website, the User and the Member have accepted these Terms and Conditions of Use and the changes to be made in the Terms and Conditions of Use.